Anita K Ryg

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I just went to the Mandee store on Rego park queens New York

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The women employees in this store are so rude. I came in today on my lunch break and as usual someone is always on the phone speakerphone at that having a long conversation as if theres no one in the store AnyWho Ive picked up a shirt and I move towards the counter the lady that was at the register, pretending that she didnt see me and decided to walk away as she walked away.

She was putting up a sign. Another employee was like to me. Are you ready? I said yes she was like oh I cant help her cause Im putting up a sign.

I was on my lunch break so I had to leave. I just felt like that it was so unprofessional, the Sign couldve waited, and she couldve help me.

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Preferred solution: Nothing

User's recommendation: Wouldn’t recommend this ghetto store

Cindy P Rey

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Verified Reviewer
| map-marker Riverside, Connecticut

A good service

Mandee - A good service
Everything organized in the store and good service. Everything organized in the store and good service.
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Montrell Vpo

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Verified Reviewer
| map-marker Queens, New York

Terrible customer service from Gigi at EB location

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Terrible customer service experience. Will never shop here again. Totally disrespect towards paying customers
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Dennis M Jcz

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Verified Reviewer
| map-marker East Brunswick, New Jersey

Damaged merchandise

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ALREADY STATED MY REVIEW WITH NO RESPONSE OR CALL BACK BOUGHT A COAT FOR MYSELF AND CUT THE TAG OFF. WITHIN A FEW DAYS IT BEGAN TO START SHOWING THE SEAM UNHINGE AND THE STUFFING INSIDE. I BOUGHT IN MY RECEIPT AND JUST WANTED A NEW ONE BUT THEY SAID BECAUSE I CUT THE TAG OFF I COULDNT GET A NEW COAT. I said THIS ONE WAS DAMAGED. The WOMAN SAID JUST SEW IT? REALLY.
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Loss:
$50
Pros:
  • Cheap prices
Cons:
  • Return policy sucks even with receipt

Preferred solution: Full refund

User's recommendation: DONT SHOP AT MANDEES

Anonymous
map-marker Wayne, New Jersey

Complaint

While waiting in a line for an hour in the Wayne, NJ store, there should be a rule as to not have people who have been sitting and waiting for their friends in line to cut and join at the register, while others are waiting patiently for their turn. Happened yesterday and the people in question were of course disrespectful adults. Please control your store line of customers.
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Anonymous
map-marker West Orange, New Jersey

Damaged merchandise

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I BOUGHT A JACKET AND I CUT THE TAG OFF BECAUSE IT WAS FOR ME. WITHIN A WEEK IT STARTED TO UNSEAM AND THE MATERIAL BEGAN TO COME OUT. I TOOK THE RECEIPT AND JACKET BACK AND THEY WOULD NOT RETURN IT FOR THE SAME JACKET AS DAMAGED MERCHANDISE BECAUSE THE TAG WAS CUT OFF! TERRIBLE RETURN POLICY. WILL NEVER BUY FROM THEM AGAIN. I ASKED IF I BOUGHT A SHOE AND THE HEEL CAME OFF THE NEXT DAY COULD I RETURN IT WITH THE RECEIPT? THEY SAID NO!!!
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User's recommendation: DONT SHOP AT MANDEES

Anonymous
map-marker Woodbridge, New Jersey

DAMAGES JACKET HAD RECEIPT AND COULD T RETURN IT OR EVEN GET A LIVE AGENT TO TALK TO

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I PURCHASED A $30 JACKET AND WORK IT AND TOOK THR TAGS OFF BUT HAD MY ORIGINAL RECEIPT. MANDEES SAID IF YOU REMOVE THE TAG AND EVEN WEAR IT ONCE, YOU CANT RETURN IT. I SAID BUT I WANT THE SAME JACKET THIS ONE IS JUST DAMAGED! She said NOPE. SO I SAID IF YOU BOUGHT SHOES AND WORE THEM AND THE NEXT DAY THE HEEL FELL OFF YOU WOULDNT GIVE A NEW SHOE WITH THE RECEIPT? NOPE, SO NO MORE SPENDING $100s and $100s of dollars and Im sending out a blasr Facebook post so people now NOT TO BUY
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User's recommendation: DO NOT BUY ANYTHING FROM MANDEES BECAUSE IF SOMETHING BECAUSE THEY DO NOT LET YOU RETURN A DAMAGE OFBROKEN PRODUCT EVEN IF YOU HAVE THE RECEIPT AND YOU JUST WANTED THE SAME ITEM THAT WASNY FALLING AMAOMMMMŚ.

Anonymous

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Verified Buyer
| map-marker Franklin Lakes, New Jersey

The cashier was rude

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Mandee - The cashier was rude
I am handicapped I cant not stand long I was waiting at the register to pay for or 10 minutes my daughter then went to the front to tell her that we were waiting she said she would be right there we waited another 5 or so minutes I then yelled across the store that I could not stand for much longer she waited another couple of minutes then came to the register not saying a word just slamming things on the counter I then checked out and told her to have a nice day. She came to the register with an attitude like I did something wrong.
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Anonymous
map-marker Stamford, Connecticut

Clothing issue

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Mandee - Clothing issue
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Another defect pair of shorts the waste band gets twisted after washing them . Mandee wont return it
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User's recommendation: Don’t buy

Merrill Lxl
map-marker Newark, New Jersey

An employee stole my money

I return two items of $50 in October 2022, instead of the employee placing the refund on a card, he stole the money
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User's recommendation: Definitely would not be recommend, no one at the would not assist me in resolving this matter.

Anonymous
map-marker Stamford, Connecticut

Clothing issue

Mandee - Clothing issue
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No one picked up the phone . Bought two pairs of these shirts and washed them the waste liner folds in and you cant wear the shorts
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User's recommendation: Don’t buy these shorts

Thaddius Xan
map-marker Jersey City, New Jersey

Complaint

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The worker was very disrespectful. She had no professionalism, she slammed the receipt in my friends and mine hand. She also did not put my 10 percent and told me sorry, there's nothing I can do. She was the rudest person ever and would not give me her name.
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User's recommendation: Don't go there

Anonymous
map-marker New York, New York

Return

Hello, I want to return the product I bought which I want to exchange because of a sizing issue. I was out of the city and couldn't return within 14 days. I tried multiple times to reach out to you last week and this week but Couldn't speak to the right customer service. I will appreciate it if you help me regarding this. Thanks Monika
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Judith H Rnf

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Verified Reviewer
| map-marker Brooklyn, New York

Rude & Unprofessional employees

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Mandee - Rude & Unprofessional employees
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I was shopping with my step daughter on New Years Eve around 3:30pm-4:10pm & I saw a jacket that I wanted which there only happened to be one on the mannequin so I went to check the size the (2) employees in the front started yelling at me & telling me if I touch their mannequins & they break that I am paying for them not to touch their mannequins. I told one of them excuse me miss I would like to purchase this jacket am I not allowed to purchase this merchandise ?she proceeded to ignore me.

How rude ! I told her how childish she was and that they were both completely unprofessional and rude. Unbelievable this is who we hire to deal with customers? It is disgusting & to top it off most of the reviews on this particular mandee (1246 Hamburg turnpike, Wayne NJ Mandee) are similar to mine!

Disgusting customer service! Someone needs to be fired!

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Pros:
  • Decent clothing
  • Sales
Cons:
  • Customer service should be same at all locations
  • Shopping experience
  • Very bad customer service

Preferred solution: Let the company propose a solution

User's recommendation: I would never recommend

Jamie B Ydc

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Verified Reviewer
| map-marker Franklin, New Jersey

Sucky sales rep

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She yelled at me for needing help as someone else was on break and she was alone. ,...p0000000000ppppp0
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Preferred solution: Apology

User's recommendation: Don't come here

Jamie B Ydc

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Verified Reviewer
| map-marker Summit, New Jersey

Our sales girl was very very rude!!!!

Noone was around and then she yelled at me cause one girl was on break and she was hanging up clothes. This is jive! Her name is Colleen. Store is in Franklin nj . She's sales rep 999. Rude rude rude. Is this how u run your stores?don't go there when Colleen is working. Shes nasty
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Preferred solution: Apology

About

Summary

Mandee offers a wide choice of clothes and footwear for girls and women. The company provides a great selection of shoes of different styles like boots, flats, heels, sandals, slippers etc. Women can also find exclusive clothing such as tops, sweaters, cardigans, dresses, jeans, pants, skirts, shorts, jackets, blazers, outerwear, intimates, sleepwear and much more. Mandee was founded in 1948 in Bergen-Passaic, NJ by the Mandelbaum brothers. The company has more than 120 stores located in Connecticut, Delaware, Maryland, Florida, Illinois, Michigan, and Pennsylvania. The company also sells its goods through its e-commerce site and provides store credit cards. Mandee has a great collection of accessories like jewelry, hair accessories, hats, scarves, sunglasses and more.

Mandee reviews and complaints

Mandee is ranked 872 out of 4781 in Footwear and Clothing category

Area Served

USA

Payment Methods

VISA

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